Effective Date: January 1st 2010
Date Last Updated: September 3, 2024
J. T. Recherches inc., (“Your Folks”, “we” or “us”) operator of this website: https://www.yourfolks.com/ and https://www.mesaieux.com/ (the « Website »), recognizes the confidentiality of information that may be shared and submitted by its members in registering or making purchases from our Website and we are firmly committed to protecting your privacy. This Privacy Policy (“Privacy Policy,” or “Policy”) describes the ways in which Your Folks protects the privacy, integrity, and the confidentiality of personal information within our business and outlines the types of personal information that we may collect, how we collect personal information and how it is used; it does not apply to personal information collected from employees or job applicants.
'Personal information' means information that, for example, is provided to Your Folks at member registration, or in changing the content of 'my account', or at a purchase.
When the term “personal information” is used in this Policy it means any information that is linked or linkable to, or is about, an identifiable individual.
Please read this Privacy Policy carefully. We may change our Privacy Policy from time to time. We therefore ask you to check it occasionally via our Website to ensure that you are aware of the most recent version that will apply. We will notify you of any material changes by posting a prominent notice on our Website or contacting you via email.
BY SHARING YOUR PERSONAL INFORMATION WITH US IN ANY MANNER, INCLUDING BUT NOT LIMITED TO USING THE WEBSITE, PROVIDING PERSONAL INFORMATION VIA PHONE OR THROUGH WRITTEN COMMUNICATIONS, PROVIDED YOU HAVE BEEN MADE AWARE OF OUR PRIVACY POLICY, YOU AGREE TO THE COLLECTION AND USE OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH OUR PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, DO NOT USE THE WEBSITE OR PROVIDE ANY PERSONAL INFORMATION TO YOUR FOLKS.
Unless permitted by law, no personal information is collected, without first obtaining your consent to the collection, use and dissemination of that information. However, we may seek consent to use and disclose personal information after it has been collected in those cases where we wish to use the information for a new or different purpose where you have not already consented to such a use of your personal information.
By providing personal information on this Website, you agree and consent that we may collect, use and disclose your personal information in accordance with this policy. In addition, where appropriate, specific authorizations or consents may be obtained from time to time.
In most cases, and subject to legal and contractual restrictions, you are free to refuse or withdraw your consent at any time, upon reasonable advance notice. Note that in certain circumstances, products or services can only be offered or provided if you provide personal information.
Consequently, if you choose not provide us with any required personal information, we may not be able to offer or provide the products or services requested.
Your Folks will collect personal information when you sign-up as a member, or when you make a purchase (for example, buying a package). We may ask for similar information at other times, such as when you enter contests or other promotions sponsored by Your Folks and/or our many partners. The information we collect is your first and last name, mailing address, and email address. We also collect your mailing address and phone number if you make a professional genealogy order.
When you use your credit card for a payment, you submit it to our payment service provider. Your Folks does not collect or store your credit card information.
You may also provide additional information about you (such as your date of birth, marital status, and other information) when you are building your family tree. We do not use this information other than to display the content of the tree to you and the people you authorise to view your tree.
If you submit the names of other individuals and information you have about them, including their date of birth, death, and relationships with other individuals, please note that we do not control this information or use it other than to display and provide the tree to you and the people you authorise to view your tree. Please ensure you have the consent of those individuals before entering any information, and do not submit any sensitive information, such as health information.
Our goal is to provide you with the most personalized, relevant, user-friendly Web experience possible. The primary use of all your personal information is to efficiently provide you with relevant information or services. How we use your information will depend on the services you request.
When you build your family tree, we will use that information to display the tree to you. We will not disclose the tree to anyone but you, unless you decide to share the tree with another party.
If you choose a premium service, we will use your information to conduct research for you on your ancestry by searching our database for potential matches with the information you provide. We may also use this information to build and present you with a professional tree.
We will also use your information to:
Your Folks will also use registration information to let you know about new features or other offers of interest from Your Folks, or to address customer service needs and requests.
Your Folks does not sell, rent or otherwise distribute personal information you provide us.
Your Folks will not disclose any of your personal information, except with your knowledge and consent, or as described in this policy or as may be required by law, or to protect the rights or property of Your Folks.
Other circumstances where limited personal information may be disclosed are specifically described when the data is collected, or in the rules of contests or other promotions. So, in all cases you control what, if any, information you disclose.
Your personal information is disclosed only to our authorized employees who have a business need to access it, for example: our customer service centre, billing department and personnel responsible for providing products and services to our customers.
Your Folks reserves the right to disclose aggregated user statistics, and aggerated demographic information, in order to describe our services to prospective partners, advertisers, and other third parties.
Additionally, if you click away from Your Folks to visit the site of any third-party advertiser or sponsor, you may be asked for your credit card or other personal information in order to purchase or use products and services offered. These companies have their own privacy and data collection practices. Your Folks has no responsibility or liability for these independent policies. You should therefore review their privacy policies carefully if you have concerns about how your information may be used.
Your Folks may access and/or disclose any personal information which it has collected if required or permitted to do so by law (for example, in order to comply with a legal requirement including but not limited to one imposed by a warrant, subpoena, court order or like instrument served on Your Folks or in urgent circumstances to protect the life, health or security of any person).
Where an individual submits a credit application, we will collect certain trade and bank references, and may confirm such references, and may collect additional information and/or disclose certain information to banks and/or credit agencies as necessary to complete the credit application process, in accordance with applicable law.
Your Folks may also disclose an individual’s personal information to any successor, or to a purchaser upon any sale of any of its businesses or substantially all of the assets used in any such businesses or a similar transaction.
Minors
It is our intention to comply with all applicable laws regarding children’s privacy and advertisements that target them. We do not seek to collect personal information about minors under 14 years of age without the verified consent of the person having parental authority or a tutor. However, if you believe that we do so, please let us know. If we wish to collect personal information about minors under 14 years of age, we will obtain consent directly from a person having parental authority or a tutor, in accordance with applicable laws.
Your Folks retains all personal information in the province of Quebec, in Canada, where our hosting and storage facilities are located. We use third-party service providers to assist us with customer communications and payment processing. We have agreements in place to protect your information in accordance with this Policy. No personal information is handled outside of Canada/Quebec.
If you have any questions about our use of third-party service providers, please contact our Privacy Officer.
Your Folks will send electronic mail to you, for the purpose of informing you of changes or additions to Your Folks, or of any related products and services, but only with your prior consent. You may unsubscribe to receiving these messages at any time by using the mechanism contained in the message.
Your Folks and its internet service provider endeavor to maintain appropriate physical, procedural and technical security with respect to its offices and information storage facilities, so as to prevent any loss, misuse, unauthorized access, disclosure, or modification of personal information. This also applies to our disposal or destruction of personal information.
The nature of these security measures varies by the sensitivity, quantity, distribution and format of the personal data collected, as well as by the storage methods used. Physical security measures include physical access restrictions such as secured storage areas with access granted only to authorized staff members. Organizational security measures include company policies and procedures, as well as appropriate training for staff members. Technical security measures include, but are not limited to, data encryption, firewalls, and data access controls.
Your Folks permits the reasonable right of access and review of your personal information held by us by allowing you to access account information via the "My Account" section of our site as well as on every purchase.
We do not use your IP address and we do not keep it anywhere.
Your Folks uses technology to track the patterns of behaviour of visitors to any of the Sites. Technology that allows you to be identified, located or profiled, including cookies, is deactivated by default. You must first accept such technology. You may refuse such technology, but if you do, some of the functionalities may not be available.
We also use cookies. A cookie is a small text file stored on the device that an individual uses to access the Site. The cookie is used to identify the individual whenever he or she returns to the Website. The information contained in the cookie is also used to tailor how the individual experiences the Website. Please note, by changing the settings of their web browsers, individuals can prevent cookies from being set, but doing this may prevent them from participating in certain activities available via the Website and they may not have access to all of the features of the Website. Refer to the browser “help” button on the device for how to do this. The Website currently do not respond to Do Not Track requests.
Your Folks may use the information collected from individual who browses the Website for the following purposes: (i) to better understand how the Website is(are) being used in order to improve upon the Website; (ii) to tailor how an individual experiences the Site(s) to the individual; and (iii) to investigate security incidents relating to the Website (for example, to investigate a denial of service attack on the Website.
Your Folks may occasionally run contests or other special promotions in which we ask members or visitors for contact information (like an email address) or demographic information (like a zip code, age, or income level). We use this data to send you promotional material about our company or our partners. Your contact information is also used to contact you when necessary and may be shared with other companies for promotional purposes, but only with your prior consent and under the terms and conditions specified when you take part in the promotion. You may opt out at any time by using the unsubscribe mechanism contained in the commercial electronic message.
Your Folks welcomes comments regarding this Privacy Policy. If there are questions about this Privacy Policy, concerns that Your Folks has not adhered to this Privacy Policy, or if an individual would like access or to request an amendment to that individual’s personal information being held by Your Folks, please contact our Privacy Officer (our President of mesaieux.com/yourfolks.com ) by telephone or by e-mail, courier, or regular mail at the following addresses:
Telephone: 1+888-868-0005
Courier or Regular Mail: P.O.Box 62007 CP La Pérade, 3440 Ch.des Quatre-Bourgeois, Quebec, Qc G1W 4Z2
You may file a complaint with our Privacy Officer if you believe that we are not complying with our obligations regarding your personal data. We will acknowledge receipt of your complaint, may contact you for clarification, will investigate the complaint confidentially, and will inform you of the findings of the investigation. If your complaint is justified, Your Folks will take appropriate measures to rectify the issue. If you are dissatisfied with the internal investigation of your complaint, you may contact the applicable privacy commissioner that has jurisdiction over the protection of personal data, as outlined below.
You also have the right to contact or make a complaint to the Office of the Privacy Commissioner of Canada (“OPC”) by calling 1-800-282-1376 (toll-free) or by filling out the online form to share a privacy comment or concern with the OPC, or by contacting Office of the Information and Privacy Commissioner of British Columbia or Alberta, or la Commission d'accès à l'information du Québec.
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P.O.Box 62007 CP La Pérade
3440 Ch.des Quatre-Bourgeois
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Contact us
Write to us
P.O.Box 62007 CP La Pérade
3440 Ch.des Quatre-Bourgeois